The short version
There are no accounts, no cookies, no analytics and no tracking of any kind. We never see your card number. We keep the phrase you claimed, the name you chose to show, and the email address Stripe gives us with your payment. If you ask to be told when a phrase opens up, we hold that address until we send that one message, then delete it.
What is public
Two things, both of which you type yourself and both of which appear on a page anybody can read: the phrase you claim and the name you attach to it. The name is optional — leave it blank and the ticket reads “anonymous”. The amount paid and the expiry date are shown too. Do not put anything in either field that you would not put on a billboard.
What we keep but never publish
- Your email address, as supplied by Stripe Checkout, so we can identify your payment if something goes wrong and send you the confirmation described below.
- A card fingerprint from Stripe. This is an opaque identifier, not a card number — it lets us see that two claims came from the same card without ever holding the card details.
- Stripe payment and session identifiers, and the amount and time.
- An address you gave us to be notified, for as long as it takes the phrase to unlock — then deleted. See below.
We do not send marketing email and we have no mailing list.
If you ask us to add a nonprofit
You can ask us to add an organization that is not on our list. We keep what you typed — its name, its website, a category and any note — so a person can check it against the IRS register of exempt organizations. That text is review material and is never published: if we accept the organization we publish its registered name from the IRS file, not your wording. To review it, we email what you typed to our own support inbox through our email provider.
The three emails we send
If you claim a phrase, we send one confirmation to the address Stripe gives us: what you claimed, a link to its ticket, and — if you named a nonprofit — how much of your payment is going to it. That address is kept with your claim as the payment record, not added to any list. There is nothing to unsubscribe from because we do not send anything else to it.
If you asked us to add a nonprofit, we write once more, to the same address, when we accept it, reject it or later remove it, and say whether a refund is on its way. That email never repeats what you typed.
If a phrase is locked, you can ask us to tell you when it opens up. That one works like this:
- We store your address only until that phrase unlocks. We send one message and delete the address in the same step.
- There is nothing to unsubscribe from, because nothing survives the message. We cannot email you again unless you ask again.
- Your address is never shown to anybody, including whoever holds the phrase. The ticket shows only how many people are waiting, never who.
Because there are no accounts, we cannot check that an address belongs to the person typing it. If you get one of these and did not ask for it, somebody else typed your address; that message is the only one you will receive and your address is already gone. Write to support@claimaphrase.com if you would rather we never send to it.
What we never have
Card numbers, expiry dates and security codes are entered on Stripe's own payment page and never touch this site or its servers. We could not leak them if we tried, because we never receive them.
No cookies, no tracking
This site sets no cookies, writes nothing to your browser's storage, and loads no third-party scripts, fonts or images. There is no analytics package and no advertising pixel. Nothing here follows you anywhere else. Stripe sets its own cookies on its own payment pages, under its policy, not ours.
Who else sees it
- Stripe processes payments and is the source of the email and card fingerprint we store. Their privacy policy governs what they hold.
- Google Cloud hosts the site and the database, in the United States. They process data on our instructions.
Nobody else. We do not sell data, share it with advertisers, or hand it to anyone who will market to you.
How long we keep it
Claims are a permanent public record of who held what, so a phrase and the name on it stay on the board until the phrase is removed. Payment records are kept as long as we need them for accounting and dispute handling.
Removing your data
Write to support@claimaphrase.com. We will remove a phrase and the name on it on request. We cannot remove the payment record itself while a dispute window is open or where we are required to keep it, and we cannot remove what Stripe holds — ask them directly for that.
Children
This site is not for anybody under 13, and payment requires a card you are entitled to use.
Contact
support@claimaphrase.com